Frequently Asked Questions


 What is POEMS Electronic Pin Mailer (ePIN Mailer)?

From mid Nov 2016, eligible customers who have opened a new individual POEMS account will automatically receive an electronic pin mailer via email upon successful account creation.

Benefits of ePIN Mailer:

  • Create your desired POEMS password online
  • Significantly reduces waiting time before gaining access to the POEMS platforms
  • Additional layer of security with SMS One Time Password (OTP) triggered to your registered mobile phone

Other faq that might help you

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