Frequently Asked Questions

POEMS ePIN Mailer

 I did not receive the One-Time Password (OTP) via SMS after several attempts. What can I do?


Please check that your mobile number registered with Phillip Securities is valid. If you face any difficulties, please call our hotline at 6531 1555 or visit us at any of our Phillip Investor Centres.

Other faq that might help you



Did this answer your question?           

Still cannot get your problem solved?

Call our Customer Service at 6531 1555

Available from 8:30 am – 12.00 am on weekdays, 8:30 am – 1.00 pm on Saturdays