Frequently Asked Questions


 The Online Security Portal has blocked my account due to multiple unsuccessful attempts. What can I do?

You may contact our hotline at 6531 1555 for our Call Agents to verify your particulars, after which they will proceed to unblock the Online Security Portal on the spot. You may then try to setup your trading account again with the link provided in the ePIN Mailer.

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Available from 8:30 am – 12.00 am on weekdays, 8:30 am – 1.00 pm on Saturdays

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