Frequently Asked Questions
CFD
How do I open a CFD account if I have an existing POEMS account?
How do I open a CFD account if I am a new customer?
How long does it take to open a Phillip CFD account?
How do I know if my CFD application is approved?
Can I have more than one CFD account?
Are there any maintenance fees for the CFD account?
What is Amalgamation?
Do I have to go through the Customer Knowledge Assessment (CKA) to trade CFDs?
What happens if I do not meet the CKA (CFD) criteria?
How can I reach the CFD team for CFD Enquiries?
How do I deposit money into my CFD account?
How do I withdraw money from POEMS CFD MT5 account to POEMS CFD account?
How do I convert the currency of funds in my CFD account?
My CFD account is suspended. What should I do?
How should I proceed after completing the E-learning for CKA (CFD)?
How do I open an POEMS CFD MT5 account?
How do I install POEMS CFD MT5 on Desktop and Mobile?
How do I reset a POEMS CFD MT5 password?
How do I deposit money into my POEMS CFD MT5 account?
What currencies can I deposit into my POEMS CFD MT5 account?
How do I open a POEMS CFD MT5 demo account?
How do I know if my demo account is successfully opened?
How do I login to my demo account?
