Frequently Asked Questions
CFD
How do I open an POEMS CFD MT5 account?
For POEMS CFD account holders,
POEMS 2.0 Web
Login > Acct Mgmt. > CFD > MetaTrader5 > Add POEMS CFD MT5 Account
POEMS Mobile 3
Login > Me (bottom shortcut bar) > MT5 CFD > Account Management > Add POEMS CFD MT5 account
For POEMS account holders without CFD, activate CFD trading facility from the following options:
POEMS 2.0 Web
Login > Acct Mgmt. > CFD > Online Account Opening
POEMS Mobile 2.0
Login > Portfolio > Activate CFD Trading
POEMS Mobile 3
Login > Me (bottom shortcut bar) > Activation > CFD Activation
After CFD trading facility has been activated on your POEMS account, you may open a MT5 account from POEMS 2.0 Web or POEMS Mobile 3 App.
Other faq that might help you
- How do I open a CFD account if I have an existing POEMS account?
- How do I open a CFD account if I am a new customer?
- How long does it take to open a Phillip CFD account?
- How do I know if my CFD application is approved?
- Can I have more than one CFD account?
- Are there any maintenance fees for the CFD account?
- What is Amalgamation?
- Do I have to go through the Customer Knowledge Assessment (CKA) to trade CFDs?
- What happens if I do not meet the CKA (CFD) criteria?
- How can I reach the CFD team for CFD Enquiries?
- How do I deposit money into my CFD account?
- How do I withdraw money from POEMS CFD MT5 account to POEMS CFD account?
- How do I convert the currency of funds in my CFD account?
- My CFD account is suspended. What should I do?
- How should I proceed after completing the E-learning for CKA (CFD)?
- How do I install POEMS CFD MT5 on Desktop and Mobile?
- How do I reset a POEMS CFD MT5 password?
- How do I deposit money into my POEMS CFD MT5 account?
- What currencies can I deposit into my POEMS CFD MT5 account?
- How do I open a POEMS CFD MT5 demo account?
- How do I know if my demo account is successfully opened?
- How do I login to my demo account?
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