Frequently Asked Questions

Market Data & Rewards

 How long do I have to wait before my redemption/subscription is activated?

All successful requests will be processed within the following timeline:
  • Activated within 2 working days: Live Prices, Services
  • Notified within 1 week: Seminars
  • Notified within 1 month or earlier: Courses, Magazines, Vouchers
For more information, kindly refer to the respective product information page.

Other faq that might help you

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