Frequently Asked Questions

Market Data & Rewards

 Why have I not received my Community Chest Donation Confirmation email?

The confirmation email will be sent to your email address (registered to your POEMS account) within the next 5 working days (from the date of redemption). If you have yet to receive the voucher after 5 working days, kindly check your junk or spam folder.

IMPORTANT: Please ensure that the email address registered to your POEMS account is accurate.

Other faq that might help you

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