Frequently Asked Questions

Market Data & Rewards

 Is there an expiry date to the POEMS Reward Points?

POEMS Reward Points have a validity period of at least one year from the date they are earned. Your points will expire at the end of every calendar quarter (March, June, September, December), one year from the date they are earned. Below is an example:  
Points Earned on Expiry Date
27 February 2020 31 March 2021
12 August 2020 30 September 2021
21 December 2020 31 December 2021
29 January 2021 31 March 2022

Other faq that might help you

Did this answer your question?           

Still cannot get your problem solved?

Call our Customer Service at 6531 1555 | Available from 8:45 am - 12.00 am on weekdays