Frequently Asked Questions
Market Data & Rewards
How do I subscribe or make payment for Market Data & Rewards?
Professional Agreement Forms
- Bursa Live Price (Professional)
- SET Live Price (Professional)
- US - AMEX, NASDAQ, NYSE Live Price and Market Depth(Professional)
- US Options Live Price (Professional)
Ledger Account: Steps to make payment for Market Data
Step 1: Complete and sign the agreement form for products that require it, then email it to reward@phillip.com.sg
Step 2: Make Payment via Online Withdrawal Form
- i) Login to POEMS 2.0 > Market Data & Rewards > New Subscriptions > Payment (Alternatively, click on Acct Mgmt > Stocks > Online Forms) or ii) Login to POEMS Mobile 3 App > ‘’Me’’ Tab > Withdraw Funds > Stocks/UT/Bonds
- Select POEMS Reward Program (Cash) under the Withdrawal Method
- Select your product from the list or select ‘Others- Please specify" and enter the product name under Description
- Review the auto-populated amount or enter the amount manually
- Click on the Submit button and review your request
- Enter your password and click on the Proceed button to confirm your request
Non-Ledger Account: Steps to make payment for Market Data
Step 1: Complete and sign the agreement form for products that require it, then email it to reward@phillip.com.sg
Step 2: Make Payment via Internet Bill Payment
- Login to your Internet Banking (POSB/DBS Bank, UOB Bank, OCBC Bank, Standard Chartered Bank & Maybank)
- Choose the Bill Payment option and select the Billing Organisation as PHILLIP SECURITIES PTE LTD
- Enter your 7-digit Trading Account number (E.g. trading account “123456”, should be entered as “0123456”)
Click here for more payment information.
Rate for One Month Subscription (inclusive of GST):
- BURSA Live Price (Professional) – S$30
- SET Live Price (Professional) – S$25
- *NASDAQ Live Price (Professional) – S$19
- *NYSE Live Price (Professional) – S$10
- *AMEX Live Price (Professional) – S$10
- *US – Market Depth (Professional) – S$110
- *US – Market Depth (Non-Pro) – S$25
- *US Option Live Price (Professional) – S$45
- #HKEX Live Price – S$25
- #HKEX Live Price (View on POEMS Mobile App only) – S$9
- #HKEX Live Price + HKEX Market Depth – S$ 45
*Subscription will end on the last day of the month. For example of 2 months subscription, if a subscription is activated on 10 March, it will end on 30 April.
#No required agreement form.
From 8 Oct 2024 to 30 September 2025, customers can subscribe to the complimentary HKEX Live Price (View on POEMS Mobile App only).
Note(s):
- Please inform your Trading Representative once payment has been made, so that he/she can make the necessary arrangements. Upon receipt of the agreement and payment, the Live Price will be activated within 2 working days.
- Please note that subscriber assumes all liability declaring status as a Professional Investor or Non-Professional Investor and will be held accountable for all applicable penalties and/or the Exchange fees if declaration is incorrect. There shall be no refund of the unused portion of the subscription fee should you wish to terminate any services prior to the expiry date.
- For more information, kindly refer to the Market Data & Rewards FAQ or email us at reward@phillip.com.sg
Other faq that might help you
- How can I check my reward points balance and expiry date?
- How can I check my withdrawal transaction?
- What is Market Data & Rewards about?
- How do I earn POEMS Reward points?
- When will my POEMS Reward points be credited to my account?
- How do I check and redeem my POEMS Reward points?
- Why does my POEMS Reward points remain at 0 even though I have performed some trades?
- Is there an expiry date to the POEMS Reward Points?
- What can I redeem with my POEMS Reward Points?
- What can I do if I have insufficient POEMS Reward points for redemption?
- Can I redeem my POEMS Reward points from one account and use the reward in another account?
- Can I transfer my POEMS Reward points from one account to another?
- How long do I have to wait for my redemption/subscription to be active?
- Are there any promotions for Live Prices and Market Depth?
- Where can I find more information about the product I am interested in?
- What can I do if I have further questions regarding the Market Data & Rewards?
- Why am I not able to redeem Community Chest Donation vouchers?
- Why have I not received my Community Chest Donation Confirmation email?
- Why am I unable to redeem the E-Voucher/s?
- I am a Cash Trading Account holder. How can I enjoy redeeming this E-Vouchers?
- When will I receive my E-Voucher?
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