Balanced scorecard

Balanced scorecard

This is a strategic performance management framework that has gained significant popularity since its introduction in the early 1990s by David Norton and Robert Kaplan. The BSC, or balanced scorecard, gives organisations a comprehensive and balanced approach to measuring and managing performance across various critical perspectives. Unlike traditional performance evaluation systems focusing solely on financial metrics, the BSC incorporates financial and non-financial indicators, recognising the significance of diverse aspects in achieving long-term success. 

What is a BSC? 

It is a performance measure for strategic management. It is known as BSC, and is used to identify ways to improve numerous internal company operations and assess the results of those improvements on the outside world. 

Moreover, BSC is used to evaluate and provide structure recommendations. Companies in the US, Europe, the British Isles, and Japan all use balanced scorecards as a normal operating procedure. 

Data collecting is essential for quantifiable outcomes since executives and managers must acquire and analyse the data. Business professionals’ decision-making regarding their companies’ foreseeable future may be improved with this knowledge. 

Understanding BSCs 

BSC is a performance management tool that helps organisations move beyond the traditional focus on financial metrics and take a more comprehensive and balanced approach to evaluating their performance. It is based on the recognition that financial results alone are insufficient to gauge a business’s overall health and success. Instead, the BSC incorporates a set of strategic objectives and key performance indicators, or KPIs, across multiple perspectives to provide a more holistic view of a firm’s performance. 

The four perspectives of the balanced scorecard: 

  • Financial perspective: 

The financial perspective is the most familiar aspect. It reflects the traditional economic measures of companies to assess their performance. This perspective includes revenue growth, profitability, return on investment, or ROI, and cash flow. While financial measures are crucial for evaluating the ultimate success of a business, they are considered lagging indicators as they show the results of past actions. 

  • Customer perspective: 

The customer perspective focuses on understanding and meeting the needs of an organisation’s customers. It includes measures related to customer satisfaction, customer retention, market share, and customer loyalty. By tracking these customer-centric KPIs, organisations can gauge their success in delivering value to their target market and ensure they meet customer expectations. 

  • Internal processes perspective: 

The internal processes perspective examines the efficiency and effectiveness of an organisation’s internal operations. It includes measures related to process cycle times, product or service quality, innovation, and operational excellence. Organisations use these measures to identify areas of improvement and streamline their internal processes to deliver better products or services to their customers. 

  • Learning and growth perspective: 

The learning and growth perspective focuses on the corporation’s learning, innovation, and employee development capacity. It includes metrics related to employee training, employee satisfaction, employee turnover, and the ability to foster a culture of continuous improvement and learning. This perspective acknowledges that a firm’s people and skills are fundamental to long-term success. 

Benefits of BSCs 

BSCs provide several benefits for companies.  

  • First, they ensure that all departments are strategically aligned by converting vision and objectives into useful metrics. This improves collaboration and concentration on mutual goals.  
  • BSCs offer a balanced picture of performance from the standpoint of finances, customers, internal operations, and learning and growth. It discourages overreliance on financial measurements and promotes a more thorough evaluation.  
  • Thirdly, BSCs support data-driven decision-making by offering insightful information and performance statistics, assisting managers in successfully allocating resources and prioritising activities.  
  • BSCs also encourage communication and transparency by explicitly outlining plans and progress to all staff members. This fosters ownership of goals and accountability.  
  • Additionally, BSCs encourage continuous development by continuously monitoring performance, allowing for timely strategy modifications and improvements.  
  • BSCs improve organisational performance overall, employee involvement, and flexibility to changes in the business environment. 

Working with BSCs 

Before creating a balanced scorecard, organisations must define their strategic objectives for the four perspectives of finances, customers, internal operations, and learning and growth. They then specify precise KPIs, or key performance indicators, that align with these goals. These metrics should be measurable, timely, and quantifiable over time. Once they are in place, they continually evaluate and revise these metrics to determine how well it accomplishes their strategic objectives. 

Examples   

Objectives Goals Indicators Initiatives 
Increase Revenue Increase net revenue by 10% Value of invoices for each sale Improve product mix and create combo deals 
 Increase average purchase value by 15% Value of invoices for each sale Implement telemarketing and online store 
 Transfer 30% sales to new channels % of sales per channel Develop partnership with online course business 
    
High average customer rating  Average customer rating Develop new credit policies for distributors 
    
    
Offer the choice of sales channels    
    
Skilled sales force   Train 100% of sales team 

Frequently Asked Questions

The balanced scorecard model features four main characteristics: 

  • Comprehensive: It incorporates financial and non-financial indicators across multiple perspectives. 
  • Balanced: It ensures a balanced view of the company’s performance. 
  • Strategic: It aligns performance measures with strategic objectives. 
  • Continuous: It encourages regular monitoring and adaptation to changing circumstances. 

Balanced scorecards are important as they enable a clear understanding of how well their strategies are being executed. They help align employees with strategic goals, improve decision-making, and foster a culture of continuous improvement. 

To use a balanced scorecard, entities should: 

  • Define strategic objectives for each perspective. 
  • Identify relevant and measurable performance measures (KPIs). 
  • Assign responsibilities for data collection and analysis. 
  • Regularly review and update the scorecard to stay responsive to changing circumstances. 

The four perspectives of the balanced scorecard are 

  • Financial  

To focus on financial performance and results. 

  • Customer 

Emphasising customer satisfaction and loyalty. 

  • Internal processes 

Concentrates on improving internal operations. 

  • Learning and growth 

Focus on the company’s ability to innovate and grow. 

The four measures of the balanced scorecard pertain to the four perspectives: 

  • ROI and revenue growth rate. 
  • On-time delivery percentage concerning customer satisfaction index. 
  • Manufacturing cycle time and defect rate are internal processes. 
  • Employee training hours and turnover rates are indicators of learning and growth. 

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    Phillip Securities Research Morning Call: Market Updates and Strategic Outlook – 5 Oct 2026

    Published on Oct 8, 2026 10 

    The latest Phillip Securities Research Morning Call provided comprehensive insights into market developments, featuring updates on Micron's quarterly results, CDL's strategic review, technical analysis of major indices, and Singapore's economic indicators. The session highlighted both opportunities and challenges across various sectors and geographies.   Micron Shows Promising Signs with Strategic Customer Agreements Micron Technology delivered fourth-quarter results that met expectations, with revenue and earnings driven primarily by rising average selling prices (ASPs) for both DRAM and NAND memory products amid ongoing shortage conditions. The most significant development was Micron's announcement of 10 new Strategic Customer Agreements (SCAs), bringing the total to 26 agreements expected to exceed 35% of revenue through 2030. These SCAs represent a marked improvement over previous long-term contracts, featuring stricter terms including "take or pay" contracted volumes requiring 20% deposits and price floors to mitigate future downcycles. This structure should provide greater revenue stability and earnings predictability for the memory giant. However, Micron also announced higher capital expenditure guidance for the first half of fiscal 2025, representing more than 60% of previous guidance. Management justified this increase as necessary to meet customer demand through facility expansions in the US, Singapore, and Taiwan. Looking ahead, Micron anticipates substantial share repurchases starting 9 December, as the two-year CHIPS Act restriction period expires. The company plans to return 100% of excess cash through buybacks, potentially totaling US$70 billion based on current projections, which could boost earnings per share by approximately 6%.   CDL's Strategic Review Faces Market Scepticism City Developments Limited (CDL) unveiled its "GET Plus" strategy, a three-year plan focusing on four core sectors: residential, commercial, hospitality, and living. The strategy involves US$5 billion in growth investments and US$6 billion in divestments for capital recycling and deleveraging. Key objectives include maintaining dividend payouts above 35% of reported earnings, reducing leverage to 55% by FY2029 from current levels of 75%, and doubling assets under management from US$5 billion to US$10 billion. The company expects to unlock over US$1 billion in divestment gains from the planned asset sales. Despite these ambitious plans, CDL's share price declined 15% following the announcement. Market scepticism stems from the lack of detailed financial outcomes, absence of specific ROE targets, and limited visibility on the financial benefits of the strategy. Unlike comparable strategic reviews by peers like Hong Kong Land, CDL's plan was perceived as less concrete and execution-dependent. The geographic focus remains on Singapore as the core market, with plans to gradually exit Australia except for hospitality assets. Of CDL's 54 owned hotels valued at US$8.6 billion, management categorised 60% as core assets to retain, 20% for enhancement through asset improvement or redevelopment, and 20% (US$1.8 billion) for divestment.   Strong Singapore Economic Data Signals Recovery Singapore's economic indicators showed remarkable strength, with the PMI reaching its highest level in almost eight years and accelerating from the previous month. The banking sector demonstrated exceptional loan growth of 13.5%, representing a record acceleration and doubling the 6% growth from a year ago. This robust loan growth, driven primarily by data centers, technology, energy, renewables, and acquisition financing, provides banks with both volume increases and pricing power as SORA rates turn positive year-over-year. Manufacturing remains the fastest-growing loan segment, while housing and consumer loans maintain stable mid-single-digit growth rates. The strong economic momentum in Singapore contrasts with challenges elsewhere, as semiconductor exports from Korea continued robust growth at 26.3% in September, indicating sustained demand in the technology sector.   Technical Analysis Points to Cautious Optimism The S&P 500 showed resilience despite a slight 0.2% decline last week, holding key support at 5,655 around the gap-fill level and 20-day moving average. The index maintained its breakout above a wedge consolidation pattern, with Friday's gap higher suggesting continued underlying strength. Historical analysis of weak market breadth conditions provides encouragement. When less than 25% of S&P 500 constituents trade above their 50-day moving averages – a condition that occurred on 20 September – markets have historically performed well afterward, averaging 1.8% gains one week later and nearly 16% a year later. September proved challenging across most asset classes, with only Bitcoin ETFs posting gains (+5.4%) while gold ETFs declined 6.7%. October expectations remain muted, with most assets likely to consolidate sideways, though gold, Singapore equities, and the Hang Seng Index may extend their weakness.   EQDP Program Shows Structural Impact on Small-Mid Caps The Equity Development Partnership Program (EQDP) continues demonstrating its structural catalyst effect on Singapore's small and mid-cap stocks. Since the program's announcement in February, dedicated Singapore equity funds have grown five-fold from US$1 billion to US$5 billion by August, with OCBC's fund expanding most dramatically from US$200 million to US$2 billion. The program has also increased institutional participation, with more small-mid cap stocks achieving 5% institutional stakes. While recent performance has been mixed, the historical pattern shows strong outperformance typically occurs 6-12 months after fund allocation rather than immediately following announcements.   Sector Outlook: Semiconductors and Oil & Gas Favored For attractive EQDP allocation targets, analysts favor the semiconductor sector, noting the upcycle only began in early 2024 when TSMC raised capital expenditure. Singapore semiconductor companies are just beginning to show earnings improvement from this cycle, suggesting continued momentum ahead. The oil and gas sector also presents opportunities due to expected capital expenditure increases driven by high oil prices and energy security concerns. However, the construction sector faces headwinds from elevated diesel prices related to Middle East conflicts, though private sector demand shows signs of strengthening with contract awards up 25% year-to-date through July.   Frequently Asked Questions [market_journal_faq]   This article has been auto-generated using PhillipGPT. It is based on a report by a Phillip Securities Research analyst.   Disclaimer These commentaries are intended for general circulation and do not have regard to the specific investment objectives, financial situation and particular needs of any person. Accordingly, no warranty whatsoever is given and no liability whatsoever is accepted for any loss arising whether directly or indirectly as a result of any person acting based on this information. You should seek advice from a financial adviser regarding the suitability of any investment product(s) mentioned herein, taking into account your specific investment objectives, financial situation or particular needs, before making a commitment to invest in such products. Opinions expressed in these commentaries are subject to change without notice. Investments are subject to investment risks including the possible loss of the principal amount invested. The value of units in any fund and the income from them may fall as well as rise. Past performance figures as well as any projection or forecast used in these commentaries are not necessarily indicative of future or likely performance. Phillip Securities Pte Ltd (PSPL), its directors, connected persons or employees may from time to time have an interest in the financial instruments mentioned in these commentaries. The information contained in these commentaries has been obtained from public sources which PSPL has no reason to believe are unreliable and any analysis, forecasts, projections, expectations and opinions (collectively the “Research”) contained in these commentaries are based on such information and are expressions of belief only. PSPL has not verified this information and no representation or warranty, express or implied, is made that such information or Research is accurate, complete or verified or should be relied upon as such. Any such information or Research contained in these commentaries are subject to change, and PSPL shall not have any responsibility to maintain the information or Research made available or to supply any corrections, updates or releases in connection therewith. In no event will PSPL be liable for any special, indirect, incidental or consequential damages which may be incurred from the use of the information or Research made available, even if it has been advised of the possibility of such damages. The companies and their employees mentioned in these commentaries cannot be held liable for any errors, inaccuracies and/or omissions howsoever caused. Any opinion or advice herein is made on a general basis and is subject to change without notice. The information provided in these commentaries may contain optimistic statements regarding future events or future financial performance of countries, markets or companies. You must make your own financial assessment of the relevance, accuracy and adequacy of the information provided in these commentaries. Views and any strategies described in these commentaries may not be suitable for all investors. Opinions expressed herein may differ from the opinions expressed by other units of PSPL or its connected persons and associates. Any reference to or discussion of investment products or commodities in these commentaries is purely for illustrative purposes only and must not be construed as a recommendation, an offer or solicitation for the subscription, purchase or sale of the investment products or commodities mentioned. This advertisement has not been reviewed by the Monetary Authority of Singapore.

    Micron Technology Strengthens Position with Strategic Customer Agreements

    Published on Oct 8, 2026 5 

    Brief Overview Micron Technology reported strong fourth-quarter 2026 results with revenue and adjusted PATMI within expectations, driven by a dramatic surge in memory pricing. The company secured 10 new strategic customer agreements during the quarter and provided an optimistic outlook for memory market conditions. Phillip Securities Research maintains a BUY recommendation with a raised target price.   Investment Positives Micron's strategic positioning has strengthened significantly through new customer agreements. The company signed 26 Strategic Customer Agreements (SCAs) to date, up from 16 in the third quarter of 2026, which management guided to represent over 35% of revenue through 2030. These agreements feature much stricter terms than previous long-term contracts, including cash deposits and take-or-pay contracted volumes with price floors. Two SCAs were extended by a year to 2031, demonstrating customer commitment to long-term supply security. The financial impact of these agreements is substantial. Remaining performance obligations rose to approximately US$150 billion from US$100 billion in the third quarter, representing 13% higher than FY26 revenue. Financial commitments increased 45% to US$32 billion from US$22 billion, with the majority consisting of cash deposits. Memory pricing has surged dramatically, driving exceptional profitability. DRAM and NAND average selling prices spiked by an estimated 232% and 383% year-on-year respectively, propelling fourth-quarter 2026 net profit up more than 10-fold to US$38.4 billion. Gross and net margins reached record levels of 87% and 71% respectively, compared to 85% and 70% in the previous quarter. Supply constraints are expected to persist, supporting pricing strength. Cleanroom space across the industry remains constrained, as new fabrication facility expansions typically require 2-4 years to complete. Management expects memory and storage conditions to be "much tighter" in 2027 and 2028 than the current year, with hyperscalers and high-end processor chip companies prioritising memory supply security through 2031 with approximately 20% cash deposits.   Challenges The report does not explicitly identify significant investment negatives or challenges facing Micron Technology.   Outlook Micron anticipates a worsening memory and storage shortage from 2027-2028, which should support continued strong pricing and profitability. The company plans to return all excess cash to shareholders, primarily through buybacks, starting from 9 December 2026 when CHIPS Act restrictions end. The base case projection suggests returning approximately US$70 billion in FY27, equivalent to roughly US$1,100 per share, potentially boosting earnings per share by about 6%.   Recommendation & Target Price Phillip Securities Research maintains a BUY recommendation with a raised target price of US$1,950, up from the previous US$1,870. The analysts increased FY27 revenue and adjusted PATMI forecasts by 11% and 22% respectively due to expected rises in DRAM and NAND prices, whilst lowering FY27 price-to-earnings assumptions to 12x from 14x.   Frequently Asked Questions [market_journal_faq]   This article has been auto-generated using PhillipGPT. It is based on a report by a Phillip Securities Research analyst.   Disclaimer These commentaries are intended for general circulation and do not have regard to the specific investment objectives, financial situation and particular needs of any person. Accordingly, no warranty whatsoever is given and no liability whatsoever is accepted for any loss arising whether directly or indirectly as a result of any person acting based on this information. You should seek advice from a financial adviser regarding the suitability of any investment product(s) mentioned herein, taking into account your specific investment objectives, financial situation or particular needs, before making a commitment to invest in such products. Opinions expressed in these commentaries are subject to change without notice. Investments are subject to investment risks including the possible loss of the principal amount invested. The value of units in any fund and the income from them may fall as well as rise. Past performance figures as well as any projection or forecast used in these commentaries are not necessarily indicative of future or likely performance. Phillip Securities Pte Ltd (PSPL), its directors, connected persons or employees may from time to time have an interest in the financial instruments mentioned in these commentaries. The information contained in these commentaries has been obtained from public sources which PSPL has no reason to believe are unreliable and any analysis, forecasts, projections, expectations and opinions (collectively the “Research”) contained in these commentaries are based on such information and are expressions of belief only. PSPL has not verified this information and no representation or warranty, express or implied, is made that such information or Research is accurate, complete or verified or should be relied upon as such. Any such information or Research contained in these commentaries are subject to change, and PSPL shall not have any responsibility to maintain the information or Research made available or to supply any corrections, updates or releases in connection therewith. In no event will PSPL be liable for any special, indirect, incidental or consequential damages which may be incurred from the use of the information or Research made available, even if it has been advised of the possibility of such damages. The companies and their employees mentioned in these commentaries cannot be held liable for any errors, inaccuracies and/or omissions howsoever caused. Any opinion or advice herein is made on a general basis and is subject to change without notice. The information provided in these commentaries may contain optimistic statements regarding future events or future financial performance of countries, markets or companies. You must make your own financial assessment of the relevance, accuracy and adequacy of the information provided in these commentaries. Views and any strategies described in these commentaries may not be suitable for all investors. Opinions expressed herein may differ from the opinions expressed by other units of PSPL or its connected persons and associates. Any reference to or discussion of investment products or commodities in these commentaries is purely for illustrative purposes only and must not be construed as a recommendation, an offer or solicitation for the subscription, purchase or sale of the investment products or commodities mentioned. This advertisement has not been reviewed by the Monetary Authority of Singapore.

    PhillipCapital Strategy & Stock Picks 4Q2026: Key Sectors and Equity Market Outlook

    Published on Oct 8, 2026 7 

    Brief Overview Singapore equities posted their fifth consecutive and strongest quarterly gain, rising 9.8% in 3Q26 and reaching a fresh record on 4 September. A 22% year-to-date advance ranks Singapore as Asia's fourth-best performer. Banks led the outperformance on above-consensus 2Q26 results driven by a jump in wealth management fees, while shipbuilders rallied on an order book recovery as US-to-China container freight rates surged 36%. Cost pressures and demand headwinds weighed on consumer and food-related counters, and a spike in bond yields triggered a de-rating across S-REITs.   Investment Positives The Equity Development Programme (EQDP) has served as a structural catalyst for Singapore's small-mid cap stocks. Now in its 3rd phase — with S$5.4 billion of the S$6.5 billion allocation announced cumulatively — EQDP has driven a rally in small-mid caps since its February 2025 announcement. Institutional participation has become more significant, with higher-conviction ownership in small-mid cap names, and Singapore-dedicated equity fund assets under management soared almost five-fold over the past eight months. Rising global bond yields are not expected to derail growth. Higher yields mirror improving economic conditions, and aggressive AI-driven capital expenditure is accelerating corporate demand for capital, marking a transition from a savings glut to a capital-starved world. Banks remain a favoured sector, with rising interest rates providing pricing power alongside loan volume growth. Semiconductors are viewed especially positively — the earnings upcycle has only just begun this year, making the sector an attractive EQDP target. Oil and gas enjoy a revival due to energy security concerns, firmer oil prices stimulating a capex cycle, and Offshore Support Vessel operators benefiting from an ageing fleet and tight yard capacity. A 60% year-to-date rally in coal prices alongside a 50% output expansion provides strong earnings leverage for Geo Energy. In construction, building materials and dormitories are preferred segments, with order momentum expected to peak post Terminal 5 awards. Singtel was added to the Absolute 10 portfolio, offering structural earnings and monetisation drivers through data centres and GPU-as-a-Service, with mobile price repair underway across multiple Asian markets.   Challenges Uncertainty over bond yields and inflation risk from the Middle East conflict keeps REITs under pressure. The Fed raised rates by 25 basis points to 3.75–4.00%, with further tightening likely, and rate expectations swung up 112 basis points from December 2025 to September 2026. Rising government bond yields have made Singapore equities less attractive, with the earnings yield spread over two-year bond yields at multi-year and one standard deviation lows, potentially capping overall market multiples. Property stocks have de-rated due to interest rate worries, with high rates in Australia and the UK dampening valuations and asset monetisation efforts. Hospitals and consumer sectors face headwinds — insurance payers are pressuring healthcare providers on pricing, while consumer spending continues to reel from rising inflation. REITs fell 10% this year, with 17 REITs or trusts hitting new 52-week lows in a single week.   Outlook Singapore equities trade at a premium 17x PE, above the historical average of 15x, but this is justified by growing earnings momentum across multiple sectors. The key risk is whether elevated bond yields begin to present headwinds. The Absolute 10 model portfolio rose 5.5% in 3Q26, underperforming the broader market's 9.8% gain, with drags from profit-taking in Frencken and poor results from Sembcorp Industries.   Recommendation & Target Price In the Absolute 10 model portfolio for 4Q26, Phillip Securities Research removed Stoneweg Europe Stapled Trust and added Singtel. The portfolio maintains overweight positions in banks, semiconductors, and oil and gas, while remaining underweight REITs, hospitals, and consumer sectors.   Frequently Asked Questions [market_journal_faq]   This article has been auto-generated using PhillipGPT. It is based on a report by a Phillip Securities Research analyst.   Disclaimer These commentaries are intended for general circulation and do not have regard to the specific investment objectives, financial situation and particular needs of any person. Accordingly, no warranty whatsoever is given and no liability whatsoever is accepted for any loss arising whether directly or indirectly as a result of any person acting based on this information. You should seek advice from a financial adviser regarding the suitability of any investment product(s) mentioned herein, taking into account your specific investment objectives, financial situation or particular needs, before making a commitment to invest in such products. Opinions expressed in these commentaries are subject to change without notice. Investments are subject to investment risks including the possible loss of the principal amount invested. The value of units in any fund and the income from them may fall as well as rise. Past performance figures as well as any projection or forecast used in these commentaries are not necessarily indicative of future or likely performance. Phillip Securities Pte Ltd (PSPL), its directors, connected persons or employees may from time to time have an interest in the financial instruments mentioned in these commentaries. The information contained in these commentaries has been obtained from public sources which PSPL has no reason to believe are unreliable and any analysis, forecasts, projections, expectations and opinions (collectively the “Research”) contained in these commentaries are based on such information and are expressions of belief only. PSPL has not verified this information and no representation or warranty, express or implied, is made that such information or Research is accurate, complete or verified or should be relied upon as such. Any such information or Research contained in these commentaries are subject to change, and PSPL shall not have any responsibility to maintain the information or Research made available or to supply any corrections, updates or releases in connection therewith. In no event will PSPL be liable for any special, indirect, incidental or consequential damages which may be incurred from the use of the information or Research made available, even if it has been advised of the possibility of such damages. The companies and their employees mentioned in these commentaries cannot be held liable for any errors, inaccuracies and/or omissions howsoever caused. Any opinion or advice herein is made on a general basis and is subject to change without notice. The information provided in these commentaries may contain optimistic statements regarding future events or future financial performance of countries, markets or companies. You must make your own financial assessment of the relevance, accuracy and adequacy of the information provided in these commentaries. Views and any strategies described in these commentaries may not be suitable for all investors. Opinions expressed herein may differ from the opinions expressed by other units of PSPL or its connected persons and associates. Any reference to or discussion of investment products or commodities in these commentaries is purely for illustrative purposes only and must not be construed as a recommendation, an offer or solicitation for the subscription, purchase or sale of the investment products or commodities mentioned. This advertisement has not been reviewed by the Monetary Authority of Singapore.

    AvePoint Inc.: AI Revolution Drives Demand for Independent Data Governance Solutions

    Published on Oct 8, 2026 3 

    Brief Overview AvePoint Inc., a US-headquartered SaaS company, has achieved a historic milestone by completing a secondary listing on the Singapore Exchange in September 2025, becoming the first of its kind to dual list in Singapore. The company is well-positioned to benefit from the surge in global AI spending, which is forecast to grow 49.5% year-on-year to US$2.7 trillion in 2026. With 73% of organisations already operating hybrid-cloud environments, the increasing complexity of AI-related data, security and costs is driving demand for independent governance solutions.   Investment Positives The analyst identifies several compelling investment merits for AvePoint. AI adoption is creating dual opportunities in governance and cost optimisation. As AI-driven errors can propagate and cause significantly greater damage than human errors within short timeframes, enterprises are increasingly requiring fast recovery capabilities to minimise operational disruption. Simultaneously, the rapid escalation in AI spending is making cost optimisation a critical priority for companies scaling their AI adoption. AvePoint addresses these challenges by helping enterprises optimise costs across three key areas: identifying underutilised licences to right-size software spending, clearing redundant data to reduce cloud storage and training costs, and implementing agent cost tracking to rationalise underutilised agents and reduce overall AI expenditure. The company's multi-platform approach creates a structurally competitive advantage. As enterprises increasingly adopt fragmented combinations of Microsoft, Google, Salesforce, AWS and other platforms to access best-of-breed capabilities whilst comparing costs and avoiding excessive vendor dependence, the need for independent oversight grows. Individual vendors can only provide analytics within their own ecosystems and lack visibility across broader IT environments. This positions AvePoint favourably as an independent player capable of consolidating data, usage, governance, and cost insights across multiple platforms into a single control layer. AvePoint has demonstrated sustained strong financial performance with structurally improved profitability. Annual Recurring Revenue increased from US$215 million in FY22 to US$417 million in FY25, representing a 25% compound annual growth rate. Growth remained robust at 27% year-on-year in 2Q26. Non-GAAP operating margin expanded significantly from -1.2% in FY22 to 18.9% in FY25.   Challenges The analyst notes that increased investments to capture AI-related opportunities are expected to temporarily moderate margins in FY26. However, non-GAAP operating income is still guided to grow 10% year-on-year despite these investment pressures.   Outlook The analyst expects continued strong performance with revenue growth of 23% in FY26e and 20% in FY27e, reflecting the company's strong positioning in the evolving AI landscape.   Recommendation & Target Price Phillip Securities Research initiates coverage of AvePoint Inc. with an ACCUMULATE rating and a target price of S$20.00. The valuation is based on a discounted cash flow analysis utilising a 7.9% weighted average cost of capital and a 5.0% growth rate.   Frequently Asked Questions [market_journal_faq]   This article has been auto-generated using PhillipGPT. It is based on a report by a Phillip Securities Research analyst.   Disclaimer These commentaries are intended for general circulation and do not have regard to the specific investment objectives, financial situation and particular needs of any person. Accordingly, no warranty whatsoever is given and no liability whatsoever is accepted for any loss arising whether directly or indirectly as a result of any person acting based on this information. You should seek advice from a financial adviser regarding the suitability of any investment product(s) mentioned herein, taking into account your specific investment objectives, financial situation or particular needs, before making a commitment to invest in such products. Opinions expressed in these commentaries are subject to change without notice. Investments are subject to investment risks including the possible loss of the principal amount invested. The value of units in any fund and the income from them may fall as well as rise. Past performance figures as well as any projection or forecast used in these commentaries are not necessarily indicative of future or likely performance. Phillip Securities Pte Ltd (PSPL), its directors, connected persons or employees may from time to time have an interest in the financial instruments mentioned in these commentaries. The information contained in these commentaries has been obtained from public sources which PSPL has no reason to believe are unreliable and any analysis, forecasts, projections, expectations and opinions (collectively the “Research”) contained in these commentaries are based on such information and are expressions of belief only. PSPL has not verified this information and no representation or warranty, express or implied, is made that such information or Research is accurate, complete or verified or should be relied upon as such. Any such information or Research contained in these commentaries are subject to change, and PSPL shall not have any responsibility to maintain the information or Research made available or to supply any corrections, updates or releases in connection therewith. In no event will PSPL be liable for any special, indirect, incidental or consequential damages which may be incurred from the use of the information or Research made available, even if it has been advised of the possibility of such damages. The companies and their employees mentioned in these commentaries cannot be held liable for any errors, inaccuracies and/or omissions howsoever caused. Any opinion or advice herein is made on a general basis and is subject to change without notice. The information provided in these commentaries may contain optimistic statements regarding future events or future financial performance of countries, markets or companies. You must make your own financial assessment of the relevance, accuracy and adequacy of the information provided in these commentaries. Views and any strategies described in these commentaries may not be suitable for all investors. Opinions expressed herein may differ from the opinions expressed by other units of PSPL or its connected persons and associates. Any reference to or discussion of investment products or commodities in these commentaries is purely for illustrative purposes only and must not be construed as a recommendation, an offer or solicitation for the subscription, purchase or sale of the investment products or commodities mentioned. This advertisement has not been reviewed by the Monetary Authority of Singapore.

    ETF Monthly Review: Mixed September Performance with Muted October Outlook Expected

    Published on Oct 8, 2026 3 

    Brief Overview September proved challenging for most ETFs, with the gold-tracking ETF (GLDM) suffering the steepest decline of 6.7%, whilst the Bitcoin ETF (BITO) stood as the sole gainer with a 5.4% rise. Current market conditions show most major asset classes in range consolidation, though US Treasury Bonds, Gold, and the Hang Seng Index remain in downtrends. October is anticipated to bring sideways consolidation for some assets whilst others may extend their weakness.   Investment Positives Limited bright spots emerged from September's performance, with Bitcoin demonstrating notable resilience. The ProShares Bitcoin Strategy ETF gained 5.4% in September, marking its third consecutive month of positive performance. This sustained momentum reflects continued strength in the cryptocurrency space despite broader market challenges. The S&P 500 showed relative stability, with the Vanguard S&P 500 ETF experiencing only a modest 0.3% decline during September. This minimal pullback suggests underlying market resilience in US equities, with the index maintaining its position within a range consolidation pattern. Several ETFs are positioned for sideways consolidation in October, indicating potential stability ahead. The S&P 500 ETF is expected to find support in the US$697.50 to US$704.30 area, whilst the oil-focused XOP ETF may trade within a defined range between US$172 and US$185.   Challenges Gold faced significant headwinds in September, with the SPDR Gold MiniShares Trust tumbling 6.7% to become the month's worst performer. The precious metal has entered a clear downtrend, raising concerns about further weakness ahead. US Treasury Bonds encountered notable pressure, with the iShares 7-10 Year Treasury Bond ETF declining 3.3% in September. This asset class has shifted into a downtrend pattern, reflecting challenging conditions in the fixed income market. Asian markets demonstrated vulnerability, with the Hang Seng China Enterprises Index ETF pulling back 3% for the second consecutive month, maintaining its downtrend status. Singapore Equities also showed weakness, with the relevant ETF snapping a five-month winning streak by declining 0.7%. Oil markets faced headwinds with the SPDR S&P Oil & Gas Exploration & Production ETF pulling back 4.7% during September, though it remains within a range consolidation pattern.   Outlook October is expected to deliver muted performance across most asset classes. Four major ETFs - those tracking the S&P 500, US Treasury Bonds, Oil, and Bitcoin - are anticipated to consolidate sideways during the month. However, three asset classes face potential further weakness. Gold may extend its decline and potentially retest the US$78.33 swing low from late June, representing a 4.5% downside risk. Singapore Equities could fall to the US$5.59 support level if they break below US$5.72, indicating a possible 2.2% decline. The Hang Seng Index may retest support at HK$80.70, suggesting a potential 1.6% downside.   Recommendation & Target Price The report provides specific technical levels and percentage projections for various ETFs but does not include an overall investment recommendation or target prices. The analysis focuses on directional expectations, with some assets expected to consolidate whilst others may extend their current weakness into October.   Frequently Asked Questions [market_journal_faq]   This article has been auto-generated using PhillipGPT. It is based on a report by a Phillip Securities Research analyst.   Disclaimer These commentaries are intended for general circulation and do not have regard to the specific investment objectives, financial situation and particular needs of any person. Accordingly, no warranty whatsoever is given and no liability whatsoever is accepted for any loss arising whether directly or indirectly as a result of any person acting based on this information. You should seek advice from a financial adviser regarding the suitability of any investment product(s) mentioned herein, taking into account your specific investment objectives, financial situation or particular needs, before making a commitment to invest in such products. Opinions expressed in these commentaries are subject to change without notice. Investments are subject to investment risks including the possible loss of the principal amount invested. The value of units in any fund and the income from them may fall as well as rise. Past performance figures as well as any projection or forecast used in these commentaries are not necessarily indicative of future or likely performance. Phillip Securities Pte Ltd (PSPL), its directors, connected persons or employees may from time to time have an interest in the financial instruments mentioned in these commentaries. The information contained in these commentaries has been obtained from public sources which PSPL has no reason to believe are unreliable and any analysis, forecasts, projections, expectations and opinions (collectively the “Research”) contained in these commentaries are based on such information and are expressions of belief only. PSPL has not verified this information and no representation or warranty, express or implied, is made that such information or Research is accurate, complete or verified or should be relied upon as such. Any such information or Research contained in these commentaries are subject to change, and PSPL shall not have any responsibility to maintain the information or Research made available or to supply any corrections, updates or releases in connection therewith. In no event will PSPL be liable for any special, indirect, incidental or consequential damages which may be incurred from the use of the information or Research made available, even if it has been advised of the possibility of such damages. The companies and their employees mentioned in these commentaries cannot be held liable for any errors, inaccuracies and/or omissions howsoever caused. Any opinion or advice herein is made on a general basis and is subject to change without notice. The information provided in these commentaries may contain optimistic statements regarding future events or future financial performance of countries, markets or companies. You must make your own financial assessment of the relevance, accuracy and adequacy of the information provided in these commentaries. Views and any strategies described in these commentaries may not be suitable for all investors. Opinions expressed herein may differ from the opinions expressed by other units of PSPL or its connected persons and associates. Any reference to or discussion of investment products or commodities in these commentaries is purely for illustrative purposes only and must not be construed as a recommendation, an offer or solicitation for the subscription, purchase or sale of the investment products or commodities mentioned. This advertisement has not been reviewed by the Monetary Authority of Singapore.

    Adobe Inc – No inflection point in sight

    Published on Oct 6, 2026 40 

    Brief Overview Adobe delivered third quarter fiscal 2026 results that met expectations, with revenue and adjusted profit after tax and minority interests achieving 74% and 78% of full-year forecasts respectively. Growth was primarily driven by the Adobe Creative Cloud Pro deal, whilst Creative freemium monthly active users grew over 70% year-on-year, surpassing 100 million. Management raised fiscal 2026 guidance only marginally, and leadership continuity was assured with Chakravarthy set to succeed Shantanu Narayen as CEO in December 2026.   Investment Positives Adobe demonstrates strengthening activity across its Creative products portfolio. Creative & Marketing Professionals revenue grew 13% year-on-year to US$4.65 billion, supported by continued momentum in Creative Cloud Teams and Enterprise offerings. The freemium strategy is gaining significant traction, with Creative freemium monthly active users surpassing 100 million and growing over 70% year-on-year, driven by strong adoption of Firefly, Express, Premiere, Photoshop and Lightroom. Artificial intelligence engagement continues to deepen across Adobe's platform, with credit consumption accelerating quarter-on-quarter. Firefly annual recurring revenue across the Firefly App and credit packs grew 40% quarter-on-quarter, reflecting rising monetisation of Adobe's AI offerings and the company's AI-first annual recurring revenue exceeding US$650 million. The document workflow segment shows ongoing expansion, with Business Professionals & Consumers revenue increasing 16% year-on-year to US$1.91 billion. This growth was supported by the strong adoption of Acrobat and Express products. Combined monthly active users exceeded 900 million, growing over 25% year-on-year, whilst Acrobat AI Assistant monthly active users doubled quarter-on-quarter. Adobe continues expanding Acrobat into an AI-powered productivity platform, incorporating new capabilities such as document summarisation, interactive reports, presentation slides and knowledge extraction across large document collections, driving both engagement and enterprise adoption.   Challenges Despite the strong AI performance, Adobe's fiscal 2026 ending annual recurring revenue growth guidance was maintained at 10.2% compared to 11.5% in fiscal 2025, reflecting a continued emphasis on user acquisition and engagement over monetisation. This suggests the company has not yet reached an inflection point where its AI investments translate into accelerated revenue growth.   Outlook The stock's recovery has been supported by evidence that AI complements Adobe's business model, strong AI engagement metrics, and rising confidence in freemium monetisation strategies. However, the maintained annual recurring revenue growth guidance indicates that Adobe continues to prioritise user base expansion over immediate revenue acceleration.   Recommendation & Target Price Phillip Securities Research maintains a neutral recommendation on Adobe Inc. The target price has been raised to US$261 from the previous US$203, implying a 14.3 times fiscal 2026 price-to-earnings ratio, which remains below the stock's two-year average of 16 times.   Frequently Asked Questions [market_journal_faq] This article has been auto-generated using PhillipGPT. It is based on a report by a Phillip Securities Research analyst.   Disclaimer These commentaries are intended for general circulation and do not have regard to the specific investment objectives, financial situation and particular needs of any person. Accordingly, no warranty whatsoever is given and no liability whatsoever is accepted for any loss arising whether directly or indirectly as a result of any person acting based on this information. You should seek advice from a financial adviser regarding the suitability of any investment product(s) mentioned herein, taking into account your specific investment objectives, financial situation or particular needs, before making a commitment to invest in such products. Opinions expressed in these commentaries are subject to change without notice. Investments are subject to investment risks including the possible loss of the principal amount invested. The value of units in any fund and the income from them may fall as well as rise. Past performance figures as well as any projection or forecast used in these commentaries are not necessarily indicative of future or likely performance. Phillip Securities Pte Ltd (PSPL), its directors, connected persons or employees may from time to time have an interest in the financial instruments mentioned in these commentaries. The information contained in these commentaries has been obtained from public sources which PSPL has no reason to believe are unreliable and any analysis, forecasts, projections, expectations and opinions (collectively the “Research”) contained in these commentaries are based on such information and are expressions of belief only. PSPL has not verified this information and no representation or warranty, express or implied, is made that such information or Research is accurate, complete or verified or should be relied upon as such. Any such information or Research contained in these commentaries are subject to change, and PSPL shall not have any responsibility to maintain the information or Research made available or to supply any corrections, updates or releases in connection therewith. In no event will PSPL be liable for any special, indirect, incidental or consequential damages which may be incurred from the use of the information or Research made available, even if it has been advised of the possibility of such damages. The companies and their employees mentioned in these commentaries cannot be held liable for any errors, inaccuracies and/or omissions howsoever caused. Any opinion or advice herein is made on a general basis and is subject to change without notice. The information provided in these commentaries may contain optimistic statements regarding future events or future financial performance of countries, markets or companies. You must make your own financial assessment of the relevance, accuracy and adequacy of the information provided in these commentaries. Views and any strategies described in these commentaries may not be suitable for all investors. Opinions expressed herein may differ from the opinions expressed by other units of PSPL or its connected persons and associates. Any reference to or discussion of investment products or commodities in these commentaries is purely for illustrative purposes only and must not be construed as a recommendation, an offer or solicitation for the subscription, purchase or sale of the investment products or commodities mentioned. This advertisement has not been reviewed by the Monetary Authority of Singapore.

    Oracle Corp – Revenue Inflection as AI Monetisation Gains Traction

    Published on Oct 6, 2026 19 

    Brief Overview Oracle delivered a solid 1Q27 result that met expectations, with revenue rising 30% year-on-year, driven primarily by strong Cloud Infrastructure growth of 121%. The company expects group revenue to accelerate to 34% growth in FY27, compared to 16% in FY26, as cloud infrastructure deployment continues ramping up. Phillip Securities Research maintains a BUY recommendation whilst reducing the target price to US$225 from US$237.   Investment Positives Accelerating Cloud Infrastructure Momentum Oracle Cloud Infrastructure (OCI) revenue growth surged to 121% year-on-year in 1Q27, accelerating from 93% in the previous quarter. The company's Stargate project is already generating revenue, with 6 of 8 buildings at the Abilene campus now operational, representing 618MW or 75% of planned capacity. This demonstrates that part of the OpenAI project has successfully transitioned from backlog into active revenue generation. The company's capacity deployment has accelerated significantly, delivering 850MW of compute capacity and over 300,000 GPUs in the quarter - nearly triple the prior quarter's deployment pace. This rapid scaling indicates Oracle's ability to capitalise on the strong AI demand environment.   Strong Demand Visibility Through RPO Growth Oracle's remaining performance obligations (RPO) continue to grow robustly, increasing US$26 billion in quarter-on-quarter to US$664 billion, despite the accelerating OCI revenue conversion. This growth pattern indicates that demand remains well ahead of available capacity, positioning Oracle favourably for sustained growth. The company signed over US$30 billion of new AI contracts in Q1, supported by customer prepayments and alternative financing arrangements. Over the past three quarters, Oracle has secured US$105 billion in bookings under its new funding model, representing 16% of the total RPO. The RPO base is also becoming increasingly diversified, reducing concentration risk from OpenAI as the backlog expands.   Challenges The report does not explicitly outline specific investment challenges or negative factors affecting Oracle's business prospects.   Outlook Oracle expects significant revenue acceleration, with group revenue projected to grow 34% year-on-year in FY27, compared to 16% in FY26. Cloud Infrastructure revenue is forecast to surge 109% to US$38 billion, accounting for 42% of total group revenue. The majority of the US$300 billion OCI commitment is expected to ramp from 2027, whilst a potential IPO could strengthen funding capacity. Earnings are expected to be backloaded into a stronger second half of FY27 on data centre ramp-up.   Recommendation & Target Price Phillip Securities Research maintains a BUY recommendation for Oracle Corp with a DCF target price of US$225, reduced from the previous target of US$237. The target price reduction reflects a higher share count by approximately 100 million shares following Oracle's recent At-the-Market equity issuance to fund its aggressive AI infrastructure and data centre expansion.   Frequently Asked Questions [market_journal_faq] This article has been auto-generated using PhillipGPT. It is based on a report by a Phillip Securities Research analyst.   Disclaimer These commentaries are intended for general circulation and do not have regard to the specific investment objectives, financial situation and particular needs of any person. Accordingly, no warranty whatsoever is given and no liability whatsoever is accepted for any loss arising whether directly or indirectly as a result of any person acting based on this information. You should seek advice from a financial adviser regarding the suitability of any investment product(s) mentioned herein, taking into account your specific investment objectives, financial situation or particular needs, before making a commitment to invest in such products. Opinions expressed in these commentaries are subject to change without notice. Investments are subject to investment risks including the possible loss of the principal amount invested. The value of units in any fund and the income from them may fall as well as rise. Past performance figures as well as any projection or forecast used in these commentaries are not necessarily indicative of future or likely performance. Phillip Securities Pte Ltd (PSPL), its directors, connected persons or employees may from time to time have an interest in the financial instruments mentioned in these commentaries. The information contained in these commentaries has been obtained from public sources which PSPL has no reason to believe are unreliable and any analysis, forecasts, projections, expectations and opinions (collectively the “Research”) contained in these commentaries are based on such information and are expressions of belief only. PSPL has not verified this information and no representation or warranty, express or implied, is made that such information or Research is accurate, complete or verified or should be relied upon as such. Any such information or Research contained in these commentaries are subject to change, and PSPL shall not have any responsibility to maintain the information or Research made available or to supply any corrections, updates or releases in connection therewith. In no event will PSPL be liable for any special, indirect, incidental or consequential damages which may be incurred from the use of the information or Research made available, even if it has been advised of the possibility of such damages. The companies and their employees mentioned in these commentaries cannot be held liable for any errors, inaccuracies and/or omissions howsoever caused. Any opinion or advice herein is made on a general basis and is subject to change without notice. The information provided in these commentaries may contain optimistic statements regarding future events or future financial performance of countries, markets or companies. You must make your own financial assessment of the relevance, accuracy and adequacy of the information provided in these commentaries. Views and any strategies described in these commentaries may not be suitable for all investors. Opinions expressed herein may differ from the opinions expressed by other units of PSPL or its connected persons and associates. Any reference to or discussion of investment products or commodities in these commentaries is purely for illustrative purposes only and must not be construed as a recommendation, an offer or solicitation for the subscription, purchase or sale of the investment products or commodities mentioned. This advertisement has not been reviewed by the Monetary Authority of Singapore.

    Sasseur REIT Shows Strong Growth Momentum Ahead of Anniversary Sales

    Published on Oct 6, 2026 26 

    Brief Overview Phillip Securities Research visited Sasseur REIT's outlet malls in Chongqing Liangjiang and Chongqing Bishan ahead of the Anniversary Sales. Both Chongqing outlets delivered steady sales growth in 2Q26, with the 1H26 Portfolio Sales reaching a record high since listing. The REIT's VIP membership base has continued expanding, exceeding 5.2 million members as of 1H26.   Investment Positives Sasseur REIT demonstrates robust operational performance across its key properties. The Chongqing outlets maintained steady sales momentum, with Liangjiang achieving 3.7% year-on-year growth and Bishan recording 3.5% year-on-year growth in 2Q26. This contributed to the portfolio achieving record 1H26 sales, representing a 7.4% year-on-year increase and marking the highest first-half performance since the REIT's listing. The tenant composition presents a compelling diversification story across multiple retail categories. The portfolio features a well-balanced mix spanning domestic fashion brands including Bosideng, PoloWalk, and Biemlofen. International brands such as +39Space, Coach, and Navigare, and prominent sports brands including Nike, Adidas, and Fila. This diversification extends to tenant concentration risk management, with the top 10 tenants accounting for only 17% of gross revenue and no single tenant contributing more than 5% of total revenue. The VIP membership programme serves as a significant growth driver, with the member base expanding 17% year-on-year to exceed 5.2 million members as of 1H26. These VIP members contribute more than 60% of total sales, demonstrating their crucial role in driving portfolio performance. The growing membership base, supported by recurring promotional campaigns and member engagement initiatives, is expected to strengthen customer retention and support more resilient shoppers spending over time.   Challenges The report does not explicitly outline specific investment challenges or risks facing Sasseur REIT.   Outlook The research suggests a positive outlook supported by the expanding VIP membership base and ongoing promotional activities. The growing member engagement initiatives are expected to enhance customer retention and provide more resilient spending patterns, positioning the REIT for continued operational strength.   Recommendation & Target Price The report does not specify Phillip Securities Research's investment recommendation or target price for Sasseur REIT.   Frequently Asked Questions [market_journal_faq] This article has been auto-generated using PhillipGPT. It is based on a report by a Phillip Securities Research analyst.   Disclaimer These commentaries are intended for general circulation and do not have regard to the specific investment objectives, financial situation and particular needs of any person. Accordingly, no warranty whatsoever is given and no liability whatsoever is accepted for any loss arising whether directly or indirectly as a result of any person acting based on this information. You should seek advice from a financial adviser regarding the suitability of any investment product(s) mentioned herein, taking into account your specific investment objectives, financial situation or particular needs, before making a commitment to invest in such products. Opinions expressed in these commentaries are subject to change without notice. Investments are subject to investment risks including the possible loss of the principal amount invested. The value of units in any fund and the income from them may fall as well as rise. Past performance figures as well as any projection or forecast used in these commentaries are not necessarily indicative of future or likely performance. Phillip Securities Pte Ltd (PSPL), its directors, connected persons or employees may from time to time have an interest in the financial instruments mentioned in these commentaries. The information contained in these commentaries has been obtained from public sources which PSPL has no reason to believe are unreliable and any analysis, forecasts, projections, expectations and opinions (collectively the “Research”) contained in these commentaries are based on such information and are expressions of belief only. PSPL has not verified this information and no representation or warranty, express or implied, is made that such information or Research is accurate, complete or verified or should be relied upon as such. Any such information or Research contained in these commentaries are subject to change, and PSPL shall not have any responsibility to maintain the information or Research made available or to supply any corrections, updates or releases in connection therewith. In no event will PSPL be liable for any special, indirect, incidental or consequential damages which may be incurred from the use of the information or Research made available, even if it has been advised of the possibility of such damages. The companies and their employees mentioned in these commentaries cannot be held liable for any errors, inaccuracies and/or omissions howsoever caused. Any opinion or advice herein is made on a general basis and is subject to change without notice. The information provided in these commentaries may contain optimistic statements regarding future events or future financial performance of countries, markets or companies. 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